# Tidio

> All-in-one customer service platform with AI chatbot, live chat, and email management

- Source: https://zarifautomates.com/tools/tidio
- Category: small business
- Website: https://www.tidio.com
- Rating: 4.5/5 (1 ratings)

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## Pros

- 5-minute Shopify install
- Free plan handles 50 AI conversations per month
- Handles 70-80% of common inquiries without a human
- Lyro AI trained on your catalog, FAQs, and order history

## Cons

- Pricing scales with conversations, can get unpredictable on high-volume stores
- Reporting depth is shallower than Gorgias
- Visual customization is limited

## Features

- AI chatbot
- Free plan available
- Live chat
- Multi-channel
- Zapier integration